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by Phronesis AI Lab
Use case · customer care

Answer every message, from one inbox

Comments and DMs are scattered across networks, and the unanswered ones cost you. Bring them all into one inbox, reply fast, and turn support into a reason people trust you.

The outcome

Nothing sits unanswered in the feed

Every unreplied comment is a public signal that nobody is home. Pull every network into one queue and reply on time, and support becomes proof of how you treat people.

One Inbox across every network
Faster First-reply time
Zero Messages lost between apps
One inbox

Every comment and DM in one queue

Instagram comments, Facebook messages and LinkedIn replies land in a single inbox. Assign, reply and resolve without switching apps, so nothing slips between tabs at the end of a busy day.

  • Comments and DMs from every network, together
  • Assign and resolve so nothing is dropped
  • Full context on each conversation in one view
Reply as a team

Share the load without stepping on each other

Route conversations to the right person, keep replies on brand, and see who is handling what. The team answers together, and the customer gets one consistent voice.

  • Roles and assignment so work is shared, not doubled
  • On-brand replies drafted in your voice
  • A record of who answered and when
What powers it

The modules behind the inbox

Everything to catch a message and answer it well.

Engagement inbox

Every comment and DM in one place.

Collaboration

Approvals and team workflow that stay out of the way.

AI Content Studio

Generate posts, captions and creative in your brand voice.

Analytics

Cross-network reporting that answers what to do next.

Publishing

Reliable auto-publish to every channel, with retries.

Integrations

Connect the tools your team already uses.

Never leave a message unanswered

Start free and pull every network into one inbox, or book a walkthrough.